Frequently Asked Questions

• Habilitative therapy helps kids learn skills they haven’t developed yet (like walking, talking, or using their hands).

• Rehabilitative therapy helps kids re-learn skills they used to have but lost due to injury, illness, or a change in development.

We accept most insurance plans, including Medicare and Medicaid in North Dakota and Minnesota.

Coverage can vary, so it’s a good idea to call us or your insurance company before starting therapy to check what’s covered.

Most of the kids we see get habilitative therapy, which means they’re working on learning new skills.

Beyond Boundaries will work with you to figure out your out of pocket cost for services. If you need more assistance, please contact the office managers regarding payment options.

A screening of 10-15 minute snapshot of your child’s development. Please contact our front desk at (701) 356-0062 to schedule a screening. An occupational therapist, physical therapist, and speech-language therapist will be present to screen your child.

At this time, you do not need to pay for services when you come in; you will create a client portal profile from our website and log in to pay any outstanding bills.

Sometimes a therapist may be gone due to illness or other reasons. When that happens, we have a couple of options:

1. Reschedule with your usual therapist within 5 business days, or

2. See a substitute therapist at your regular time.

The substitute will follow your child’s treatment plan and goals. It’s also a great chance for your child to practice skills with someone new—and get fresh insight from another therapist!

A Certified Therapy Assistant (COTA or PTA) has a 2-year degree and is trained to work directly with clients on therapy goals.

They follow a treatment plan written by a licensed therapist (OTR or DPT) and meet with that therapist regularly for supervision. While they don’t do evaluations, they’re highly skilled at helping clients make progress.

Sessions with a therapy assistant are billed under the supervising therapist’s name, so that’s what you’ll see on your invoice.

Yes! Beyond Boundaries is a clinical teaching facility, which means we welcome 3–5 graduate students each year to complete their hands-on training with us.

These students have already finished their classroom work and bring fresh ideas to therapy. A licensed therapist is always present and involved in every session they’re part of.

Having a student can mean extra attention and new perspectives! But if you’d prefer not to have a student involved in your child’s care, just let your therapist know—we totally understand.

All specialty areas are listed in detail here. You will also find rack cards in the waiting room as well as information on our waiting room TV.

Once therapy starts, your child will usually have sessions on a regular weekly schedule.

Therapists can often give an estimate of how long therapy might last, but progress depends on several things:

• How consistent therapy sessions are

• Following home activities and recommendations

• Your child’s motivation

• How serious the challenges are

We encourage you to keep an open and honest conversation with your child’s therapist throughout the process.

School therapy focuses on needs related to learning and education.

Our clinic focuses on medical needs that affect your child’s health and daily life.

Some kids get just one type, while others may receive both, depending on their age and needs.

If you have questions or concerns about treatment, please email your therapist. Due to patient caseloads, turnaround time to hear back from a therapist may be up to 24-48 hours. If it is an emergency, please contact the front desk

If questions or concerns are not answered, please contact one of the lead therapists:

• Brianna (OT Lead) – brianna@beyondboundaries.us
• Bobbie (OT Lead) – bobbie@beyondboundaries.us
• Brittany (OT/PT Director of Therapy ) – brittany@beyondboundaries.us
• Janelle (PT Lead) – Janelle@beyondboundaries.us
• Jess (Speech Lead) – jess@beyondboundaries.us

If you still have unanswered questions, please contact the owner:

• LaDonna- LaDonna@beyondboundaries.us

To cancel or reschedule a session: all cancellations and reschedules need to be taken care of through our front office (not the therapist.) Please call the front desk at (701) 356-0062.

E-mail your therapist. Always feel free to e-mail your therapist to let them know how the session went as well as any home programing. If you need to speak with the therapist, please request this with the therapist, so they can plan to speak with you during your child’s scheduled therapy time.