Frequently Asked Questions
What ages do you serve?
We serve infant through geriatric age. Our primary caseload is pediatrics.
What is the difference between rehabilitative therapy and habilitative therapy?
Habilitatie therapy describes therapy services designed to esablish skills that have not yet been acquired at an age-appropriate level. Rehabilitative therapy refers to therapy helping to re-establish skills that were acquired at the appropriate age but have been lost or impaired.
What type of insurances do you accept?
Do you offer scholarships or discounts?
Beyond Boundaries will work with you to figure out your out of pocket cost for services. If you need more assistance, please contact the office managers regarding payment options.
Evaluation versus screening?
A screening of 10-15 minute snapshot of your child’s development. Please contact our front desk at (701) 356-0062 to schedule a screening. An occupational therapist, physical therapist, and speech-language therapist will be present to screen your child.
Do I pay when I come in?
At this time, you do not need to pay for services when you come in as we send out monthly invoices.
What happens if the regular therapist is out?
There will be times that the client’s typical therapist will be unable to see the client due to unforseen absences. A few options for this scenario include 1. Reschedule with same therapist within 5 working days, 2. Reschedule to a substitute therapist during the regular therapy time. The substitute therapist will prep and follow the original therapist’s treatment plan for the day. This is a great opportunity for a client to generalize skills to a new therapist and for another set of eyes on the client to observe any additional strengths or areas of concerns.
What is a certified therapy assistant?
A certified therapy assistant has a 2-year degree from an accredited program of occupational therapy or physical therapy. Education is focused on intervention strategies and methods. They are under the direct supervision of the OTR or DPT, meeting weekly and carrying out the written plan of care. They do not participate in the evaluation process, however, are highly skilled in helping clients meet their goals based on the evaluation and treatment plan. When a certified therapy assistant sees a cleint, that session is billed under their supervising registered and licensed therapist (so on a client invoice, it will show up as the supervising therapists name, no the assistants name).
What is a clinical student, and will they treat my child ?
As a clinical teaching facility, Beyond Boundaries is excited to welcome 3-5 clinical graduate students per year. The students have completed graduate mlevel coursework prior to their clinical rotation at Beyond Boundaries. Clinical students are innovative, providing new treatment ideas. This also provides a 2nd set of eyes on the client. The supervising therapist is part of each treatment session involving a clinical graduate student. We highly encourage you to take advantage of this great opportunity for your child, however, if you completely disagree and would not like to have a clinical graduate student as part of the care, please let the therapist know.
Does Beyond Boundaries provide any specialty services or other types of unique services?
All specialty areas are listed in detail here. You will also find rack cards in the waiting room as well as information on our waiting room TV.
What is the process to start and end of therapy services?
Once a child begins therapy, they will be scheduled on a regular weekly basis. The therapist may have an estimated idea of how long your child may be in therapy. Factors in making gains toward the child’s goals include: consistency in therapy, following home program recommendations, child’s motivation and severity of the areas of concern. We encourage you to have open/honest communication with your child’s therapist throughout the therapy process.
What is the difference between school based services versus medically based services?
School based services have different criteria which focuses on educationally based concerns. Our medical facility focuses on medically based concerns. You may have one or the other, or possibly even both types of services, depending on the age of your child as well as the level of concern.
How soon can I expect communication from therapists at Beyond Boundaries?
If you have questions or concerns about treatment, please email your therapist. Due to patient caseloads, turnaround time to hear back from a therapist may be up to 24-48 hours. If it is an emergency, please contact the front desk
If questions or concerns are not answered, please contact one of the lead therapists:
- Brianna (OT Lead) – brianna@beyondboundaries.us
- Bobbie (OT Lead) – bobbie@beyondboundaries.us
- Brittany (OTPT Director of Therapy ) – brittany@beyondboundaries.us
- Janelle (PT Lead) – Janelle@beyondboundaries.us
- Megan (Speech Lead) – Megan@beyondboundaries.us
- Jess (Speech Lead) – jess@beyondboundaries.us
If you still have unanswered questions, please contact one of the owners:
- LaDonna (OT and PT concerns)- LaDonna@beyondboundaries.us
- Kitsy (Speech and Preschool concerns) – Kitsy@beyondboundaries.us
To cancel or reschedule a session: all cancellations and reschedules need to be taken care of through our front office (not the therapist.) Please call the front desk at (701) 356-0062.
How is it best to speak with my child's therapist?
E-mail your therapist. Always feel free to e-mail your therapist to let them know how the session went as well as any home programing. If you need to speak with the therapist, please request this with the therapist, so they can plan to speak with you during your child’s scheduled therapy time.
We are ready to help!